About Us | techsub website

About Techsub and what we do

Techsub delivers reliable global IT support for enterprise environments. Since 2019 we have focused on one thing: helping businesses keep their hardware running smoothly without the high costs or complications that often come with it.

We specialise in third-party maintenance for data centres and enterprise setups, that covers servers, storage systems, networking equipment and more, from all the major brands including Dell, HP, Cisco, Supermicro and others. Our services include IMAC (install, move, add, change), full infrastructure upgrades, global smart-hands deployments, decommissioning old equipment, and end-to-end project delivery.

Through our established global partner network we place trained technicians on site almost anywhere, often with local language support and fast response times. Our operations are aligned with ISO 9001 for quality management, ISO 27001 for information security, and ISO 20000 for IT service management.

Get to know about us

Our 24/7 Service Desk

Our 24/7 service desk is staffed by real engineers who get straight to fixing issues rather than following rigid scripts. We resolve problems first, handle the necessary documentation, and provide clear reports so everything stays transparent and accountable.

We operate exclusively through channel partners. This model allows us to provide white-label services, extended hardware warranties, laptop coverage, time-and-materials support, and complete project management without conflicting with existing relationships. Partners gain dependable backup, and their customers receive high-quality enterprise support at practical prices.

Global Hardware Coverage

In IT, speed is critical. Downtime isn’t just inconvenient—it’s costly, disruptive, and can impact your reputation. That’s why we prioritize rapid response times and dependable, consistent service you can trust. From urgent part replacements to ongoing infrastructure support, our teams are built to move quickly, act decisively, and resolve issues before they escalate. We understand that in today’s always-on digital environment, every second matters.

With operations spanning more than 120 countries and hundreds of strategically positioned stocking locations, we ensure that help is never far away. Our extensive global footprint allows us to deliver the right parts and expertise exactly when and where you need them. No matter your time zone, location, or technical challenge, we’re always close by—ready to support your business with speed, reliability, and a commitment to keeping your systems running at peak performance wherever you operate.

Enterprise-Grade Reliability & Security

When your critical infrastructure goes down, you need a hardware partner you can trust. Techsub is independently certified across quality, security, and IT service management.

ISO/IEC 20000-1:2018 (IT service management): Our dispatch, ticketing, and hardware troubleshooting run under a certified service management system. It covers the same ground as ITIL best practice, but the certificate is for the company, not an ITIL accreditation. Service levels are agreed in your contract and measured against it.

ISO/IEC 27001:2022 (information security): When field engineers handle data-bearing assets such as drives, servers, and mainboards, certified controls cover access, handling, and chain of custody.

ISO 9001:2015 (quality management): Our testing, logistics, and parts supply chain run under a certified quality system, including controls for OEM-compliant test procedures and genuine replacement parts.